Please understand that this is just a small side business for us. I still work a full time job. We do not always have mantid nymphs available for sale as most of my extras are often traded for other species or supplies. Anything left over is then put up for sale. We do our best to ship orders out as soon as possible after your order has been placed, but it may take up to 3 business days or more depending on weather and day of the week ordered. Sometimes nymphs are put up a week or more in advance of shipping. In such cases it will be noted in the product description.
Our primary shipping days are Monday and Wednesday so long as the order is placed by 6pm the previous shipping date. If you need your order delivered on a specific day please let us know. Please be advised that most of our mantids are sold before they can even be sexed. We do our best to send you the gender you request but do not take responsibility should your mantid not turn out to be the sex you requested unless:
1. It was specifically labeled in the listing as a specific sex or pair.
2. You emailed us and we guaranteed BEFORE the order was placed that we would send the requested sex.
***All packages include a heat or ice pack as needed.***
We guarantee live arrival
only on next day air shipments ON ALL SHIPMENTS (as of 7/22/2018) where someone is there to accept the package on the first delivery and the weather in your area is between 45 and 90 degrees F. Temperature ranges outside of that, and packages left outside are not guaranteed. If you know your weather will be outside of that range please choose an insulated shipping option. You must notify us of DOA’s (dead on arrival) the day your shipment arrives. Should you receive any DOA’s, please take a few photos of the dead mantids and email them to me. We replace DOA’s free, but you will have to pay shipping charges. If that particular species is no longer available, we will offer to replace the DOA’s with another species or issue a refund. All of my Insects are healthy, free from injuries, diseases, plagues, and coodies. No guarantee of sound mental health.
We ship orders through USPS unless otherwise stated or requested. Also note that next day shipping is 2 days in some areas. If you are in a 2 day area, then we can only ship to you Monday-Thursday.
Should you have any questions, please feel free to contact us.